Your first 24 hours

WooFraudGuard ships with defaults that work for ~80% of stores. This guide walks through the four things worth checking in the first day, in order of impact.

1. Verify scoring is firing

Place a real test order through your normal checkout. After completing payment, open WooFraudGuard → Dashboard. You should see Orders scored: 1. If the count stays at 0, the engine isn\’t evaluating orders — see Troubleshooting common issues.

2. Confirm thresholds match your tolerance

The defaults are Review 30 / Hold 60 / Cancel 80. For high-AOV stores ($300+ average ticket), bump Cancel to 90 — false positives are expensive. For digital goods or ticketing, drop Hold to 50.

3. Pick a rule-weights preset

Open Settings → Rule weights. The default is Balanced. If you sell digital downloads, gift cards, or anything that\’s impossible to physically recover, switch to Aggressive. If you\’re still learning your customer baseline, switch to Conservative.

4. Enable admin notifications

Open Settings → Notifications. Check Email me on Hold at minimum so a flagged-but-not-cancelled order pings you rather than waiting silently for your next dashboard visit. Email me on Cancel is also worth enabling — auto-cancels mean a customer saw a refusal at checkout, and it\’s usually worth a 30-second sanity check that the rule was correct.

What\’s next

If you have a paid license, set up the chargeback feedback loop next — it\’s the single biggest accuracy upgrade because it teaches the engine from your actual fraud history.